At Zrali, we are committed to protecting the privacy and security of our customers' personal information. We strive to create an inclusive and safe environment where all customers can feel confident in their interactions with our website.
Information We Collect:
We may collect personal information from you when you visit our website, such as your name, email address, shipping address, and payment information. We also collect information about your device and browser, including your IP address, browser type, and operating system. Additionally, we may collect information about your browsing behavior on our website, such as the pages you visit and the products you view or purchase.
How We Use Your Information:
We use your personal information to process and fulfill your orders, communicate with you about your orders, provide customer support, and improve our website and customer experience. We may also use your information to send you marketing communications, such as promotional offers and updates about our products and services. You can opt-out of receiving these communications at any time by following the instructions in the communication or contacting us directly.
Information Sharing:
We do not sell or rent your personal information to third parties. However, we may share your information with service providers who help us operate our business, such as payment processors, shipping carriers, and customer support providers. We may also share your information with law enforcement or other government entities when required by law or to protect our legal rights.
Security:
We use a combination of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure payment processing and SSL encryption to protect your payment information.
Cookies and Similar Technologies:
We use cookies and similar technologies to collect information about your browsing behavior on our website. This information helps us improve our website and provide a better customer experience. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our website.
Right to Access and Correct Personal Information:
Clients who order on our online shop have the right to access personal information we hold about them. They also have the right to request that personal information be corrected, updated, or deleted. To exercise these rights, please contact us at [email protected] or directly on WhatsApp. We will respond to your request within a reasonable timeframe.
Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website after the posting of any changes indicates your acceptance of the updated Privacy Policy.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or directly on WhatsApp. We are committed to providing a safe and inclusive experience for all of our customers.